Return & Exchange Policy
Welcome to Doria! We aim to ensure you love what you wear. If something isn’t right, our return & exchange policy is here to help.
Eligibility for Return & Exchange
We accept exchanges only if:
- Item is unused, unwashed, and in original packaging
- Request is made within 7 days of delivery
- Item received is wrong size, wrong product, or defective/damaged
Non-Exchangeable Items
- Sale or discounted items
- Items with signs of wear, stains, perfume, or damage caused after delivery
- Accessories (for hygiene reasons)
Exchange Process
- Contact us within 7 days at info@doria.com
- Share your order number and issue details with images (if applicable)
- After approval, follow return instructions provided by our team
Important Notes
- Shipping cost for returns is borne by the customer unless the item is incorrect or defective
- All returned items must pass quality inspection before exchange is processed
- We do not offer refunds, only exchanges
For any help, feel free to contact us at info@doria.com
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