Privacy Policy

Welcome to Doria (“we,” “our,” or “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.

1. Information We Collect

When you use our services, we may collect the following information:

  • Account Information: Name, email address, phone number, shipping address, and password when you create an account or place an order.
  • Order Information: Details related to your purchases, order history, and payment confirmation. Payments are securely processed through trusted third-party providers, and we do not store complete payment details.
  • Device Information: IP address, browser type, device type, and browsing behavior to help improve website performance and user experience.
  • Customer Support Information: Messages, inquiries, or files you share when contacting our support team.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and shopping experience.
  • Send updates about orders, promotions, and new collections.
  • Prevent fraudulent activity and maintain account security.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. Your information may only be shared with:

  • Service Providers: Payment processors, courier companies, analytics services, and technical support providers.
  • Legal Authorities: When required by law or necessary to protect our rights and users.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

    • 4. Your Rights

    You have the right to:

    • Access, update, or correct your personal information.
    • Request deletion of your account and associated data.
    • Opt out of promotional emails and marketing communications.
    • Request information about how your data is being used.

    5. Data Security

    We implement secure servers, encryption technologies, and restricted access measures to protect your information. However, no online platform or internet transmission can be guaranteed as completely secure.

    6. Children’s Privacy

    Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will take steps to remove such information promptly.

    7. Cookies & Tracking Technologies

    We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can choose to disable cookies through your browser settings.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

    7. Contact Us

    If you have any questions regarding this Privacy Policy or your personal data, please contact us:

      Email: info@doria.com