Refund Policy
Welcome to Doria. We value your trust and aim to ensure a smooth shopping experience.
No Refunds Policy
We do not offer refunds on any purchases. However, we do provide exchanges for eligible cases to ensure customer satisfaction.
Eligible Exchange Cases
Exchanges are allowed only if:
- Wrong product is delivered
- Incorrect size is shipped
- Item is defective or damaged (not caused by use or wear after delivery)
Non-Refundable / Non-Exchangeable Cases
Refunds or exchanges will not be accepted for:
- Change of mind after purchase
- Items without original packaging, tags, or showing signs of use
- Sale or discounted products
- Requests made after 7 days of delivery
How to Request an Exchange
If you receive a damaged or incorrect item, contact us within 7 days at : info@doria.com
Please include:
- Order number
- Clear photos of the issue
- Brief description of the problem
Need Help?
Our support team is always available to assist you with any concerns.
- Email: info@doria.com
- Choosing a selection results in a full page refresh.